1. Introduction

Thank you for choosing Kodetica. We strive to provide exceptional service and user satisfaction. If, however, you are not entirely satisfied with your subscription or purchase, please review our refund policy outlined below.

2. Eligibility for Refunds

Refunds are available under the following conditions:

• If a technical issue prevents you from accessing or using our services and cannot be resolved by our support team within a reasonable timeframe.
• If you were incorrectly charged due to an error on our part.

3. Non-Refundable Situations

We do not issue refunds for:

• Services already provided or used during the subscription period.
• Purchases made more than 7 days ago.
• Issues arising due to user negligence, misunderstanding, or misuse of the service.

4. How to Request a Refund

To request a refund, please contact us at contact@kodetica.com. Include your account details, purchase date, reason for requesting the refund, and any supporting documentation.

5. Refund Processing

Approved refunds will be processed within 10 business days. Refunds will be issued back to the original payment method used at the time of purchase.

6. Subscription Cancellations

You may cancel your subscription at any time via your account settings. Upon cancellation, your subscription will remain active until the end of the paid period, and no partial refunds will be provided for unused periods.

7. Changes to This Refund Policy

We reserve the right to update this policy periodically. Any significant changes will be clearly communicated to our users.

8. Contact Us

For questions or clarifications regarding our refund policy, please contact us at contact@kodetica.com.